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picking moving company

HOW TO PICK A MOVING COMPANY?

It's not every day that you’re offered the dream move. Which moving company should you use? Talk to several, ask questions, and don’t settle until you hear all the right answers.

Here are the important things to look for in a moving company.

Will they provide Certificate of Insurance (COI) to your building? We will.

Will they send a representative to your home? We will.

The mover needs to view your household contents to accurately assess your moving cost. Moving companies base their fees on several factors: weight, volume, number of rooms, degree of difficulty involved, and the time and labor the move will require. Never sign a blank sheet of paper, and always read any contract or agreement before you consent to it. Do not feel rushed to make a decision, either by phone or in person.

Is the company licensed and insured? We are ( see licensing and credibility).

Ask for the mover’s Department of Transport (DOT) number. Cut-rate movers will almost always lack permits, workers compensation, and licenses established by law to protect the consumer from fraud and liability. Licenses have to be purchased, approved and renewed. They ensure that you will be covered by basic insurance and that you will have a clear grievance process if a dispute arises.

Will the moving company perform all aspects of the move, or do they use subcontractors? We do not use subcontractors.

Subcontractors do not have a direct contract with you. Agreements made between you and the moving company, are separate. You should insist on receiving in writing, all information about who will be doing your move ahead of time. If you are not happy with the response, look for another vendor.

Do they offer multiple tiers of service? Does the moving company offer the service you want? We do.

Some people prefer to pack their own belongings and use recycled boxes to reduce cost. Others are willing to pay more for a comprehensive service, which may include custom crating and packing/unpacking services.

Can they provide references? We can.

Customers recommend companies and return to service providers with whom they are satisfied. A good company will readily provide names of past customers.

Do they deliver a variety of boxes and supplies? We do.

Your moving company should offer the sale and delivery of packing materials at a competitive price.

Does the company appoint a manager who is directly responsible for the success of your move? We do.

Ask for an office number where you can direct your questions, especially on the move day. Ensure the move goes smoothly and complies with your written agreement. Inquire about the supervisor responsible for your move.

Do they ask for customer feedback? We will, if you wish to provide us with one.

Companies will solicit your feedback. It is an important resource used to improve service and maintain a company’s reputation.

CALL US AT: 347.264.5143 917.553.3425